We do recommend Express Shipping for better shipping times.
It depends on where you are, and what shipping method you chose.
Order processing time is typically within 2-3 business days (Monday - Friday). During sales, shipping may take longer - but be patient, it's worth it!
For more details about shipping times and rates please click here.
At the moment we use ePacket as Standard Shipping and DHL for Express Shipping.
Return & Refund Policy
We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money-back guarantee (excluding the shipping fee) if you’re not happy with our products. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please see the “How to return products?” section for return instructions. For any products that are not damaged, you will need to pay the cost of the return, and we encourage you to use a trackable service as any lost returns cannot be reimbursed.
If you need to return products in accordance with this Policy, please contact our Customer Service to find out how to send damaged products back to us.
Please always include your order confirmation number in the subject line as well as pictures of the products you wish to return.
Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you package the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
Ultrasonic Skin Scrubber
An Ultrasonic Skin Scrubber is just a very gentle procedure for the purpose of exfoliation.
It works particularly best for red or rosacea-prone sensitive skin that typically doesn't respond well to other exfoliation methods.
It helps clear out dead skin and debris. Technically, it's a water-based exfoliation treatment.
During an ultrasonic facial, high level sound wave technology is used to penetrate deep below the surface of the skin promoting cellular renewal and repair, toning muscles, increasing blood circulation, encouraging lymphatic drainage, combating puffiness and swelling and improving skin care product penetration.
Skin spatulas work in two ways:
By using ultrasonic vibrations to exfoliate the skin and draw out excess oils and impurities, then sliding over the skin to scoop up what you've extracted.
The spatulas can also be used to apply products, using the ultrasonic waves to help oils, serums, and creams absorb into the skin.
Hold the scrubber with the spatula blade angled down. While skin is wet, gently glide the edge of the spatula along the skin's surface. Watch as the gunk from the pores easily builds up onto the edge of the spatula. Wipe clean as needed.
For more information please check out the information tabs in this page.
Don't use the skin spatula everyday.
You never want to use any form of exfoliation, even if gentle, every day because you don't want to over-exfoliate. The skin needs time to recover. Stick to using it 2-3 times a week for best results.
The ultrasonic facial is considered a safe, painless and gentle skin rejuvenation treatment, also for those with sensitive skin types such as Rosacea.
However the following precautions should always be taken during treatment:
- Do not use internally and avoid using near center of the throat to avoid thyroid stimulation.
- Do not use on open sores, wounds or infected areas.
- Never use internally (i.e. in mouth, nose, etc.).
- Do not use if pregnant, have a pacemaker, heart disease history or other medical condition.
You can contact us through our contact page! We will be happy to assist you.